City Information & Services
Emergency response services available 24/7. For non-emergency police matters, call (216) 621-1234. Fire safety inspections and community education programs also available.
Non-Emergency Police: (216) 621-1234 | Fire Prevention: (216) 664-6800
Weekly curbside trash collection and bi-weekly recycling services. Report missed pickups, request special collections, or order new recycling bins through the 311 service center.
Collection: Monday-Friday by ward | Recycling: Bi-weekly | Bulk pickup: By appointment
Public transit system including buses, rapid transit rail lines, and HealthLine BRT. Service connects Cleveland with surrounding suburbs and provides access to major destinations.
Lines: Red, Blue, Green, Waterfront lines | Hours: Varies by route | Website: riderta.com
Municipal electric utility and water department serving Cleveland residents. Report outages, start/stop service, or inquire about billing and payment options.
Electric: (216) 664-3130 | Water: (216) 664-3130 | Emergency: 24/7 service
Network of community recreation centers offering programs for all ages, including sports leagues, fitness classes, after-school programs, and senior activities.
Centers: 20+ locations citywide | Programs: Youth, adult, senior | Memberships: Available
Building permits, housing code enforcement, and property maintenance. Required permits for construction, renovation, electrical, plumbing, and HVAC work.
Permits: Online and in-person | Inspections: By appointment | Code Enforcement: (216) 664-4127
Regional park system providing 23,000+ acres of green space with trails, golf courses, nature centers, and recreational facilities. The "Emerald Necklace" surrounds Greater Cleveland.
Reservations: 18 park areas | Zoo: Cleveland Metroparks Zoo | Free admission to parks
Dial 211 for information and referral to community services including food assistance, housing support, health services, and emergency assistance programs.
Available: 24/7 | Languages: Multiple languages available | Free & confidential
For general city information and non-emergency services, call 311 or visit clevelandohio.gov. This page is updated regularly to reflect current service information.